The Casino1 Experience
The goal of Casino1 is the same as that of any other online casino: to provide a convincing casino experience from the comfort of your own home. The site’s operators are at pains to emphasise their desire to build up trust-based relationships with their customers, whether a high roller or casual gamer. Casino1’s customer support team includes a number of highly experienced casino experts with an extensive working knowledge of real world casinos.
Customers can get in touch 24/7 using the online contact form or live chat. The site is available in 10 languages including French and Swedish.
Getting Started at Casino1
There are 4 steps to signing up with Casino1. The site allows players to wagers with real money or to play for fun, and encourages new players to take the latter option while they familiarise themselves with the games. The Casino1 lobby is where all of the site’s games can be found and tried.
To play for real money, you’ll need to create an account and click on the link in the verification email. Next, you’ll want to deposit funds into your account using one of the methods Casino1 supports. All done? Good. Then let the games begin.
Payments and Withdrawals
When it comes to depositing funds into your account, Casino1 offers a range of payment options. These include MasterCard, Maestro, Visa, Neteller, PostePay, Paysafecard, Skrill and ecoPayz. The site supplies a number of regional options such as Sofort and GiroPay, which is for German customers.
When it comes to making a withdrawal, you’ll need to supply verification documents such as photographic ID or a utility bill. Withdrawal requests will be processed within 5 business days. The minimum withdrawal amount is set at €100. The withdrawal payment method must be the same as the method you used to deposit funds.
Once Casino1 have processed your withdrawal request, there will be an additional wait for the funds to clear. For credit cards this can take up to 10 business days. For bank transfers it’s 5 and for Skrill and Neteller it’s just 1 day.
Promotions This Way
If there’s one reason to sign up with Casino1 it’s on account of the welcome bonus that awaits. The site’s promotional offer is a juicy one: deposit €100 and they’ll add another €400 on top, giving you a grand total of €400 to play with. If you want to deposit more, Casino1 will happily take your money – and throw in a whole lot more on top.
The site’s 400% welcome bonus will allow you to claim up to €800 on your first deposit. The bonus cash is subject to a 33x wagering requirement before it can be withdrawn. Casino1’s benevolence doesn’t end there: the site will even reward you for depositing cash via their preferred payment methods. If you make your first deposit via Neteller, Skrill or PostePay they’ll throw in a 15% bonus over and above your welcome bonus. This bonus cash is subject to a 25x wagering requirement.
There are a few other bonuses to be aware of at Casino1 and these aren’t just for the benefit of new players. A free spin bonus will furnish you with an additional bonus from any free spins wins you collect. This promotion is typically applied whenever the site has a new video slot it’s just added. There’s also a free online casino bonus to collect, which comes in the form of comp points. For every game you play at the casino, be it a hand of blackjack or a spin of the roulette wheel, you’ll receive comps. Reach 100 comp points and you can cash out, turning the points into bonus cash.
