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Casino: | Virtual City Casino |
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Website: | www.virtualcitycasino.eu |
Established: | 2002 |
License: | Kahnawake, MGA, United Kingdom Gambling Commission (UKGC) |
Software: | Microgaming |
Compatibility: | Android, BlackBerry, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab, Kindle |
Deposits: | |
Languages: | |
Support: | Chat, Email, Phone |
Currencies: | BPS, CAD, EUR, USD |
Virtual City Casino is owned and operated by the experienced Technology Services Trading Limited company who are an experienced and respected company in the industry.
Owner of other popular websites including Quatro casino, Captain Cooks Casino and Casino Share, players can hope and expect that the Virtual City website follows in these illustrious footsteps. It gets off to a good start when you see it is fully licensed and regulated by the Malta Gaming Authority who are one of the most trusted and experienced online gaming regulators in the industry. European players will no doubt be accustomed with what the regulators are about, and it guarantees that the site is sure to have tough and strict regulations to abide by. So, the Virtual City Casino is a safe website for members to make a pilgrimage to.
The design of the website is reminiscent of a classic arcade style visuals and graphics. The nostalgic style comes about from a logo that is full of contrasting colours, shapes and style. Perhaps this is the case because the site was established as long ago as 2002. That suggests to us that the website hasn’t developed its design or graphics to stay sharp, like other online casinos in the market.
But whether the design and template is dated or not, in the top right hand corner is a couple of drop down menus that players will appreciate. The first of this is an option to change the sites language from either English or Danish.
The other drop down allows players to change the currency displayed on site from dollar, euros, sterling or Canadian dollars. It allows members to deposit and withdraw money using a currency that they are comfortable with. It also helps to build a site that players can personalise and be ideal for themselves. So, despite the site being old fashioned, players should enjoy the practicality of it all.
In terms of accessing the website’s portfolio of games, players will have to download the software on site. What this means is that members won’t be happy that they can’t take a look at the site’s selection unless they download the relevant software to their devices.
Doing this is easily done, though, with members simply clicking the big button in the ‘games’ page before the software quickly downloads onto members’ hardware. When this is completed, which won’t take very long, players will be able to click the software in the bottom left hand corner of the screen to open up the selection of games. It’s a shame there isn’t an option for instant play, but that’s a fact for those wishing to enjoy the Virtual City Casino website.
For those who decide to download the software will be able to enjoy a wide variety of Microgaming titles. Notoriously one of the best developers in the industry, players will be free to enjoy a superb selection of some of the most popular titles for all online casinos, let alone for the Virtual City Casino website.
One feature that does set this site apart from the rest is the amount of game description that it provides for certain titles available on site. On the Virtual City Casino website currently, players can learn more about titles Mega Moolah, Double Double Bonus Poker and Mad Hatters.
It’s a shame they don’t have a catalogue of game descriptions for all the titles on site, as that would really enhance the players’ experience – especially for those who are perhaps new to online casino and need to learn more about what titles feature and, sometimes more importantly, what some don’t.
One way players will be able to learn more about how much money some games are paying out to their winners, and how often they are doing so, is by doing some research on the winners’ list page. Members who have recently pocketed a big amount of money will have their initials branded on this table alongside which slot or game it was that paid out so much. It’s a good way for members to try and learn about what games are worth spinning to win the biggest amount of money.
With so many progressive jackpots too, players will have plenty of popular games to choose from. Whether luck is on their side, they’ll have to download the Virtual City Casino games software to find out.
The site is dominated by the welcome offer that players can enjoy on site. As stated, players will feel ecstatic as they learn that they can enjoy €50 on site without having to spend a penny. Should they enjoy the Microgaming titles that the site offer, then they might be inclined to make a stake of their own and get their hands on an extra €480. This is a fantastic casino bonus for players to enjoy, with an awful lot of money to get new members started with on their Virtual City Casino adventure.
In addition to this, the site is partnered with the prestigious Casino Rewards website, which allows players to be rewarded for their custom in a community sense. With 6 different loyalty levels for players to ascend through, it allows their experience to be elevated the more they play to the site.
In addition, it allows those who have a number of other accounts on websites that utilise the Casino Rewards system to gain more points and enjoy the benefits even more. It makes for a pleasant rewards system, it’s just a shame there aren’t any exclusive offers for Virtual City Casino players other than the welcome bonus.
Type | Amount | Match | Playthrough | Claim |
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No Deposit | €50 | N/A | 60x | Claim Bonus |
First Deposit | €480 | N/A | 30x | Claim Bonus |
The deposit and withdrawal options available on site are one of the widest selections of companies and payment methods available on any online casino.
However, a struggle for the site is its lengthy time for players to have their winnings appear in their private bank accounts. A pending time on all transactions could take as much as 48 hours before they are finalised by the website. Then, members will have to wait a bit longer as their EWallets will process up to another 2 days, whilst those withdrawing using a credit or debit card will have to wait 3-5 days for it to appear in their accounts.
Overall, the withdrawal times are far too long on Virtual City Casino – patience is definitely needed on this site.
The support features a live chat feature that allows players to instantly communicate with the customer service team. In addition and perhaps one of the site’s best features is that it has toll free numbers in the UK, Denmark and Germany.
Also, there is a toll free international number that players from outside these countries can call for free – it means support can be done in a number of ways without a charge.
The Virtual City Casino is obviously dated in certain ways. Players will feel that’s not all bad, but the lack of instant play and exclusive offers is something many won’t be able to avoid. It still has a lot to offer though, so is definitely worth a trip to the Virtual City Casino.
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