The Nevada Gaming Control Board (NGCB) regularly deals with complaints from irate gamblers who claim a casino owes them money.
It heard two particularly significant cases during its meeting on Wednesday, with sums at stake totaling more than $928,000. The NGCB rejected both complaints; neither of the claimants appeared at the hearings in person.
Avraham Orloff alleged Resorts World Las Vegas owed him $250,000 from a casino poker playing session. Board member George Assad concluded that Orloff misinterpreted the rules. Orloff thought the payout was $500,000 based on his $1,000 stake, but Assad explained that the payout is actually an aggregate amount at the table.
the board concluded the machine did not tilt and was fully operational at the time
The other case involved a man named Glen Avilla who claimed he won $678,587 when playing a slot machine at the Grand Sierra Resort & Casino in Reno but didn’t receive a payout because the machine malfunctioned. After investigating the matter, the board concluded the machine did not tilt and was fully operational at the time.