MGM has been facing difficulties this year, and this has prompted some to raise concerns regarding the health of Las Vegas’s tourism sector, given the declining share prices of its gaming giants.
it will shut down its in-person concierge services at most of its Las Vegas Strip resorts
The operator confirmed in an email on Saturday that it will shut down its in-person concierge services at most of its Las Vegas Strip resorts. The changes will impact the MGM Grand, The Signature, New York-New York, Mandalay Bay, Park MGM, and Vdara.
The move comes following MGM’s decision to lay off more than 200 contact center workers last month. Not only that, the operator announced in March that it would lay off staff at the Excalibur, in addition to cutting the hours of some housekeepers.
Jen G, a Las Vegas-focused media personality on social media, shared her concerns to X. She said that it seems Las Vegas is “gearing up for lower tourism, a possible recession and department closings:”
Many have blamed Donald Trump’s administration for the hit to Las Vegas and the US economy in general. Around 68% of respondents to a recent poll determined that Trump’s tariff war with other countries would negatively impact Las Vegas’s tourism sector.
MGM’s share price has fallen 22% in the past year, Caesars Entertainment has dropped 24%, and Wynn Resorts has declined 15%, indicating the struggles of the Las Vegas-centered gaming giants.
