Casino Royal Dragon Review

Casino Royal Dragon serves up an online casino experience with its luxurious oriental theme and distinctive set of slot machines as provided by PlayPearls software. As such, patrons of this casino will be able to get a taste of something a little bit out of the ordinary when they visit.

There is nothing out of the ordinary when it comes to this casino's credentials, however. The company has a license under the Curacao gambling laws and the website is fully decked out with the latest security technology to ensure that players can have fun in a well-protected environment.

Players can deposit and withdraw money to their accounts using a variety of different payment methods. What's more, this casino is available to play online and on mobile devices such as smartphones and tablets. There is one major downside to this online casino, however, which is the fact that the customer support system is very ineffective and almost non-existent.

A casino from the unknown

Reputation wise, Casino Royal Dragon is quite an unknown name in the online gambling market. The casinos states that it was registered and launched in 2013, making it quite a new face in the business and there are no notable sister brands to speak of working under the same company – Platypus B. V. Casinos. Therefore, customers will have to take a minor leap of faith with this online casino, because there isn't much in the way of history or experience to report back on.

However, the one thing that is certain about this online casino is that it is fully up to scratch with all of the licensing that is necessary for any online casino business. The company is registered and licensed under the jurisdiction of Curacao, which has a very firm and strict licensing authority to ensure that all of the activities going on at the online casino are fair, open and responsible. There are also a few credentials to suggest that this online casino takes the health of its patrons seriously, the most notable being badges from gambling addiction support groups such as GamCare and Gamble Aware.

The casino is somewhat let down by a significant lack of proactive customer support systems. Although the website advertises that there is 24/7 support available, this is not present in the form of a live chat portal. Instead, all queries are referred to an email ticket system with questions and problems being responded to between 1 – 2 working days after they have been sent. This could obviously prove rather frustrating if customers have any urgent issues with the casino.

Something different in the slots department

The chief software provider at Casino Royal Dragon is PlayPearls, which is a relatively new and upcoming software company. Nonetheless, they are a very professional looking outfit and they provide software to a couple of other emerging casinos such as Norse Bet and Bet Realm.

The fact that this online casino uses such a relatively unknown software company is either a negative or a positive, depending on which way you look at it. The negative aspect is that you won't be able to play on those popular slot machines that you have probably come to know and love from other online casinos. The positive aspect is that you will have more than 100 new slot machines to feast your eyes on.

In this fresh collection of slots are some unique 3-reel slot machines, all of which combine simplicity with a little dosage of adrenaline fuelled action. You can play the colourful and simple Bricks, the saucy Pin Up Queens, or the retro Vintage slot machines. There are also quite a lot of AWP style slot machines with titles such as 7 Kings, Cherry Bombs, Fruit Club and loads more.

As for the 5-reel video slots, players can enjoy all sorts of adventures with many different themes on offer. There is something spooky with Freaky Frankenstein, something groovy with Hippie Roll, something tasty with Haute Cuisine and even something silly with Posh Pets. No matter what you are into, there will most likely be a slot machine to suit your taste.

The only downside is that you won't find any of those huge progressive jackpot slots that are often found at other online casinos.

Something else to tickle your fancy

This online casino doesn't just provide slot machines but also a complete range of other casino table games. There are many varieties of games from the blackjack, roulette and poker families as well as a few uncommon table games such as 777 Dice, Fan Tan and Chuck a Luck.

PlayPearls do operate a live casino service, but it isn't always available to play.

Baffling banking

Casino Royal Dragon provides a number of convenient payment methods for customers to get their money in and out of their accounts. These methods include bank cards such as Visa and MasterCard as well as online payment method like Skrill, Neteller and PaySafeCard.

However, there is very little in the way of detailed information when it comes to the banking options at this online casino. This lack of information is compounded by the websites insubstantial FAQ pages and lack of responsive customer support.

Nonetheless, here is what we do know about each payment method:

Triple your money when you sign up

Casino Royal Dragon invites its new players to enjoy a welcome bonus that is worth up to $500, which is quite nice of them. Basically, this promotion works as a 200% first deposit bonus. So, you would only need to deposit $250 with your first deposit and you would receive a bonus of $500 and have $750 to start wagering with. Simple.

However, before you get too carried away, there are a few terms and conditions:

• Players must play through the bonus amount at least 32 times before they can make a request for withdrawals.
• For players in Poland, Kazakhstan and Russia, there is a 200 times wagering requirement.

Unfortunately, this online casino doesn't advertise any other on-going promotions, nor does it offer a reward scheme of any kind.

Pocket-sized casino action

Players who like the look of the PlayPearls slot machines at this online casino will be able to enjoy them out there in the big wide world with their mobile devices. The Casino Royal Dragon mobile service is not available to download as an app but it can be accessed on your mobile device's browser, from where you will find exciting games such as 28 Spins Later and Asgard's Gold.

Let down where it really matters

There is a lot going for this new and upcoming online casino, most notably the fact that it stocks an impressive range of exciting yet unique slot machines from PlayPearls software. What's more, the casino has a fully functioning mobile service, which is a big plus.

However, no matter how good the games are, this casino just lacks any follow through when it comes to the poor quality of customer support as well as the measly range of promotions and rewards available. Due to these factors, the whole experience is compromised by a somewhat lacklustre level of professionalism, making it very difficult to consider them as a trustworthy or reliable online casino.