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Crystal Casino is a no-frills online casino that wastes no time in alerting visitors to its 150% first deposit bonus. Plastered across the header of the homepage, the welcome bonus is clearly a promotion that the casino is proud of.
A site can’t live on its introductory offer alone of course, and there’s more to Crystal Casino, like the prospect of quick registration which can be done in as little as 15 seconds. As express log-ins go, that’s hard to beat. The remainder of the homepage is dominated by the latest games that are stocked by the casino, including some very intriguingly named slots. There’s also space for displaying the progressive jackpot total which currently exceeds $5,500,000.
The site is owned by Invicta Networks N.V., whose registered address is in Curacao and is operated by Brivio Ltd, who are registered in Cyprus. Microgaming, a highly respected developer, provide the software that powers the casino’s games. Crystal Casino promises its customers personalised bonuses to suit their interests and an array of seasonal promotions. The site is optimised for tablet and mobile.
In addition to stocking a plethora of slots, Crystal Casino has card games, table games and other popular casino games to offer. Tournaments feature heavily at the casino, with incentives offered for playing featured slots and other games. Crystal Casino is available in 3 languages: English, Russian and Turkish.
Signing up with Crystal Casino is as quick and easy as any sign-up process can be. Once done, and having clicked on the link in the confirmation email that’s sent out, you’ll be free to try out the array of games that are on offer including titles by respected developers such as Endorphina and Amatic. All of the casino’s games can be played in free slots version or for real money.
Should you require support, the casino can be contacted by telephone, as a UK number is provided, or by email. There’s also an FAQ which, while not exactly comprehensive, covers most bases. Live chat is available at Crystal Casino, incidentally, but when you try to access it you might encounter a message warning you that they’re too busy to respond.
Click on the Payments page of Crystal Casino and you’ll discover zero information about payments. For some reason, the casino has neglected to publish any useful information, instead filling its Payments page with nothing more than a selection of featured games.
Nice as it is to learn about Hot 27, Reel Spinner and Multi Card Win, this isn’t much help when it comes to identifying approved payment methods.
Judging by the icons displayed in the website’s footer, however, payments include Maestro, Visa and MasterCard. Withdrawals are processed 3 times a week, on Monday, Wednesday and Friday.
There are a few unusual categories listed on the casino’s top menu bar. Instead of a promotions button, for example. There are links to News and Rating. Click on the latter and you’ll be led to a page displaying a leader board with player ratings. This can be filtered by comp points or by money.
While some players will have zero interest in seeing how the site’s top earners are faring, others will find it fascinating and possibly even motivational. Results can also be filtered by week or month and by developer or game type.
Players who are signed in can also view their own ranking and can learn their current comp level.
There are promotions available at Crystal Casino, of that there is no doubt; just take a glance at the homepage header if you want confirmation of that. Don’t try to click on the banner promising a 150% first deposit bonus however because it doesn’t lead anywhere.
What’s more, there’s no promotions page listed in the menu, and it’s not detailed in the FAQ either, so it’s hard to say how much bonus cash you can claim, be it €10 or €1,000. It’s odd that Crystal Casino doesn’t detail its promotions and yet has space for a News page and a Rating page, but that’s how it is.
If you thought casino tournaments were for poker and blackjack players, think again. There’s a lot of tournament action to be savoured at Crystal Casino and it revolves around slots. A tournament schedule calendar outlines the events in store for the coming week. Finish in the top 3 for the selected slots and you’ll earn comps points, with 2,500 going to the winner, 2,000 to second place and 1,000 to third place. How much are comps points worth? No one knows. It’s another piece of essential information that Crystal Casino has neglected to provide.
There’s more information available on the tournaments themselves however. A Superheroes Battle sees players compete via the Terminator 2, HitMan, Forsaken Kingdom and Orion slots. Big Monday starts the week, with Big Top and Big Kahuna the featured games. This theme recurs on Crazy Wednesday, when Cash Crazy and Crazy Chameleons pop up. On Thursday – Lucky Thursday to be precise – eligible tournament slots include Lucky Koi, Lucky Witch and Lucky Rabbits’ Loots.
In addition to its casino, there’s one other way in which players can win money and that’s by entering the Crystal Shine lottery. Every time you make a deposit with the casino, you’ll be given lottery tickets for free. The minimum deposit required to be eligible for this scheme is €10. Needless to say, the more you deposit, the more tickets you’ll receive.
The top prize that’s available is 2,500 CP – yep, more comps points. These can presumably be exchanged for cash at some stage, though it’s unclear when and how much 2,500 of these are worth. The draw is held weekly, with a total of 4,700 comps points given out.
While there’s a lot that’s wrong, strange or missing at Crystal Casino, the quality of the slots themselves can’t be faulted. There are some highly intriguing games to play including Satoshi’s Secret, a game based around the identity of Bitcoin’s anonymous creator.
Less niche games include Hot as Hades, Legend of Ra, Bikini Party and zombie slasher adventure Lost Vegas. There are also some branded slots such as Game of Thrones.
Crystal Casino is an odd little site that has the potential to be so much better than it is. In its favour, it contains some great slots and the weekly tournaments will appeal to hard core video slots devotees. The site is also easy to use on desktop and mobile devices.
Against Crystal Casino, however, is almost everything else. Useful sections are completely absent or hard to find, while surfeit sections are granted pride of place.
It’s hard to tell what the owners’ intentions were when creating this site, but it’s got to go down as a half-baked project that could and should have been a good sight better that it ultimately proved to be. Come for the slots but don’t stick around for anything else.
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