Vegas Palms is an online casino inspired by the heady thrill one experiences when fluttering on vacation. Established in the year 2000 when the internet was still finding its feet, it has gone from strength to strength, providing a safe and secure environment for gimlet-eyed punters.
The casino is part of the Fortune Lounge Group, one of the industry’s leading lights that includes brands such as Platinum Play, WinTingo and Red Flush Casino. Consequently, users can expect terrific slot games, enticing bonuses, competent customer service and an appreciable loyalty programme. Gamers are also invited to take part in fun weekly promotions, as well as tournament and player events.
The website, which is bright and colourful to underscore the feel-good tropical vibe, is registered under the jurisdiction of Malta. Malta gaming licenses are held by many of the major online casinos – the republic began licensing gambling sites at the turn of the century. Thus, players can be assured of a fair, trustworthy and entertaining service.
The croupiers at Vegas Palms drape a metaphorical garland around your neck from the moment you sign up. There’s not one but two welcome bonus options available for new users. The first entitles you to a match-up bonus of 400% up to 200 euros – providing you make an initial deposit of 50 euros, that is. Oh, and the deposit must be made via Neteller or Click2Play. Alternatively, players can pay the deposit using a credit or debit card. If they opt to do this, the casino will furnish them with a 200% deposit bonus. It’s not a bad incentive.
As the Palms portal exists under the umbrella of the reputable Fortune Lounge Group, players can also choose to join the exclusive Players Club. It sounds like the kind of swank society with which James Bond might be affiliated, but its worth is measured by the benefits it offers to members. These include exposure to special promotions and the ability to accrue loyalty points. Such tokens can then be converted into coveted comps and credits, granting the player an improved chip stack.
Of course, we sign up to sites like Vegas Palms because we want an excellent service – not because we long to be schmoozed by a welcome bonus (although it sure does help). Refreshingly, the casino delivers a superb range of games, with options including classic, three-reel slots, Blackjack table games and the ever-popular video poker.
The gambling experience offered by the Vegas Palms is genuinely world-class. Over 500 games are accessible at the click of a button. What’s more, the site’s many games are powered by the award-winning Microgaming software. Whether you're playing free slot games for fun, or staking hard cash while wearing an expression of steely determination, you’re sure to appreciate the five-star Microgaming experience.
There are numerous table and slot games to play, as well as popular inventions like Casino War. Additionally, a number of progressive jackpot slots are on hand. Hey, maybe you’re sensing the strong and benevolent presence of Lady Luck and you want to push the envelope. We’ve all been there.
Users can plug themselves into the matrix in one of three ways. Either download the software, play the Flash version – which requires no installation/download – or go old-school and slide the free CD into your drive. You might not find yourself using the CD, but it’s a handy back-up should you experience any pesky connection issues.
The Vegas Palm website is slick and easy-to-use. Moreover, a Live Chat function lets users get in touch with customer service quickly – the support team is available 24/7. This is especially handy for new users who might be unfamiliar with the site’s geography.
Sadly, Vegas Palms doesn’t accept players from the United Kingdom. Flash your hefty bankroll all you want, no amount of protesting will grant you a seat at the table. Given the monetary value of the UK market, and the preponderance of online casinos opening their doors to all and sundry, this fact is somewhat troubling - for both Vegas Palms’ owners and humble players seeking a taste of the action.
If you’ve got a UK passport, you’ll have to forget about the Vegas Palms online portal and use one of the many alternatives. Otherwise, those with the funds can book a transatlantic flight and rock up at the actual Palms Casino on the Vegas Strip. In Sin City, your green is always good.
The Vegas Palms might not let UK players into the house, but they do accept deposits in several currencies. Dollars, GB pounds and euros are all accepted and deposit methods are wide-ranging. They include credit card, debit card, Neteller, Click2Pay, FirePay, Instadebit, UseMyBank and EcoCard, among others.
The process of depositing and withdrawing your hard-won lucre is also pleasingly efficient. Each and every transaction is protected by SSL digital encryption, the same system favoured by many global banks. Furthermore, all betting activity is reviewed by independent auditors, thus eliminating any reservations one might hold regarding online gaming.
Unlike many competitors, Vegas Palms do not provide a detained breakdown of pertinent wagering particulars. We’re talking, of course, about deposit minimums, withdrawal times, withdrawal minimums and withdrawal fees. The closest they come is on this page – http://www.vegaspalmscasino.com/banking/depositing-withdrawing/ – which contains the bare minimum of information. The live chat service wasn’t much help with enquiries about this, either.
Humans are creatures of habit; we all have an inbuilt tendency to gravitate towards our favourite games. But just as it’s nice to eat seafood every once in a while, even if we love tournedo, a selection of mouthwatering alternatives is always welcome.
As you might expect, the progressive jackpots are where the big money lies. The Mega Moolah Mega slots game dispenses nearly £3 million in prize money every 12 weeks. It is the casino’s Mac Daddy, though progressives like King Cashalot, Major Millions and Cyberstud Poker are just as popular. Players can keep tabs on the payouts by monitoring the site’s useful casino jackpots tracker. Here you’ll find everything from exhaustive statistics to jackpot graphs and all-important win records.
Like many big-hitting online casinos, Vegas Palms lets players enjoy the action via their smartphones. Whether your device is Apple or Android, you’ll find a variety of games to choose from.
All in all, the Vegas Palms online casino excels in a marketplace crowded with heavyweights. The quality of the product is high, the website is fun-filled and the diversity of Microgaming slots on offer simply boggles the mind.
The one red flag is the lack of information regarding deposit and withdrawal limits. Adding this would make Vegas Palms an even more attractive proposition – a prospect its competitors will hardly relish. But still, these guys are the cream of the crop, so be sure to check them out.