Vera&Juan Casino Review

Note: This casino has been closed on October 31, 2016 and was moved over to Vera&John.

Vera&Juan is an online casino that was established in 2012 and is one of the sites owned and operated by Dumarca Gaming Ltd Casinos. The company operates under licenses issued by the Malta Gaming Authority and the UK Gambling Commission. Vera&Juan casino is available to users worldwide with the exception of the US, Hong Kong, Malaysia, and China.

The casino seems to take player security seriously. The site is audited by London-based internationally approved testing agency eCOGRA, which specializes in player protection and organizational standards. The website also uses 256-bit SSL (Secure Socket Layer) encryption to protect player data. Additionally, all player funds are segregated from the company’s operating funds.

The casino’s website offers a somewhat welcome relief from many online casino sites. You won’t find lots of animations, pop-ups, or scrolling specials. Instead, you find a well laid out, easy to navigate site which is loaded with all of the information a player would need in order to sign-up, explore the game menus, or find out about the casino. The lack of flash does not mean that the site is bare bones; the graphics are high quality, and the information is presented cleverly and clearly. All of the games offered are sorted by category and can be searched by type simply by clicking a tab at the top of the screen.

Part of the reason behind the design of the website could be the casino’s approach to mobile users. Instead of downloading an app for iOS or Android devices, players open their browser and go to the mobile site (mobile.verajohn.com), log in, and select the game they wish to play.

Software and Games from Vera and Juan

Vera&Juan has an impressive array of games including games developed by NetEnt, Betsoft, Microgaming, Play'n GO, IGT (WagerWorks), Quickspin, NextGen Gaming and Leander Games. From these providers they have selected more than 700 of the most popular slots, table games, and casino games for the site. Vera&Juan hires ‘gaming experts’ whose task is to monitor new games that arrive on the market and analyse various metrics in order to ensure that best and most popular games are featured on the site.

Slots are the main attraction here, and the slots selection offers a lot of choices, including:

• Jackpot games – Site specific and wide network progressive jackpot games are offered. The jackpots can range from the thousands to the multimillion dollar variety.
• ‘Old school’ fruit machines - These games are designed to recall the early days of slot play, the so-called ‘fruit reels’, where players sat with their cups of tokens and literally pulled the handles.
• Video reels – Video reels with HD and 3D animation, sound, and film clips are the dominant games found at both online and brick-and-mortar casinos. VeraJuan has an excellent selection.
• Video poker – Video poker is one of the most popular electronic games in land-based casinos, so it is nice to see a nice selection of different variations including 100 times play, Aces and Faces, and the traditional Jacks or Better. Progressive jackpot video poker is also available.

Vera&Juan offers a nice selection of popular casino table games. These include classic blackjack and many of the popular variants, with both low-limit and micro-stakes games. There is also American and European roulette, Casino Hold’em, baccarat, and variants similar to Let it Ride. Scratch cards have developed a bit of a worldwide following and the site offers a good selection for fans of those games as well.

Win €10,000 Every Day at Vera&Juan Casino

Vera&Juan Casino offers a lot of promotions and bonuses although that may not seem to be the case at first glance. The website does not hit you over the head with deposit match and other bonus banner ads. In fact many of the new promotions are sent to the players via email. However with a bit of searching through the site’s information links (at the bottom right hand side of the page) you can get a very good idea of the on-going promotions and bonuses.

• €10,000 Guaranteed Winner – Each day the site guarantees that one player will win €10,000 on a single spin. If at the end of the day there has been no €10,000 winner, VeraJuan will top off the day’s largest winner to a total of €10,000.
• Deposit bonuses – Deposit bonuses occur frequently and offer a percent match of the player’s deposit. All have a max bonus amount and most are announced with the casino’s newsletter.
• Bonus cups – This are fixed bonus amounts such as “Deposit €20 or more and receive a €10 bonus.”
• Spin Credits – Specific bonus amounts associated with a particular game or type of game. Any winnings from spin credits go to the player’s regular bonus account.
• Free Round Bonus – A free round or free spins are offered on certain groups of game or on a specific game.
• Super Spins – These are bonuses specific to games from Yggdrasil and are offered as either a Win Spin (where the player spins until they win a set amount) or Thrill Spin (where the player spins until they win a set amount on one spin, with any addition amounts being theirs to keep.)

Some bonuses can also be purchased in the Vera & Juan shop. The player loyalty club allows players to earn coins for making deposits, logging onto the site, playing or rating a specific game and other normal activities. The coins can be used for various purchases, including bonuses, in the V&J Shop.

The casino handles bonuses differently to other sites. The bonus amounts are placed in a separate account, which players can access after they have wagered the amount of their first deposit. Players then can use the bonus to play games.

There is a play through rate of 40 times the bonus amount, not the cash amount. For example for a €10 bonus the player would have to wager €400 from their bonus amount.

Customer Support via Live Chat, Email and Phone

Vera&Juan Casino takes a fairly good approach to customer support, with live chat, email, and telephone support available. Live in game chat is available on the website and on devices. Live chat is offered from 11am to 11pm, which works fairly well for the bulk of the players but leaves email as the main support method for late night players. The casino has a good reputation for answering support emails quickly and clearly, while phone support is also available.

The Vera&Juan FAQ pages are among the most complete you will find for any website, casino or otherwise. In many cases players’ questions will be answered by reading the FAQ. While much of the copy on the website is written with a fun, creative flair the FAQ is very clearly and concisely written.

Straight Forward Banking Options

Like everything else on the site, Vera&Juan takes a fairly straightforward and clear approach to banking. Deposits can be made via Delta, Maestro, MasterCard, Neteller, Paysafe Card, Visa Electron, Visa, Diners Club International and Skrill. Withdrawal can typically be made via the same method as the deposit with the exception of deposits make via MasterCard.

Withdrawals are fairly quick and easy. Most are subject to a review which typically takes from 24 to 48 hours. EWallet withdrawals typically are complete within 24 hours and credit card withdrawals within 3-5 days. Cheques and bank transfers are not offered.

Withdrawals are limited to €5,000 per week. Winners lucky enough to have a payday of €100,000 or more may have their win distributed in equal installments over a 10 month period.

Simple Layout, Great Promotions and Wide Games Choice

With a wide selection of slots, including ‘old school’ and video reels, jackpot and progressive jackpot games, video poker, scratch cards, roulette, blackjack, and baccarat Vera&Juan Casino has something for every gambler. Micro and low stakes games are offered both at the table games and on the slots, making the casino a good fit for any bankroll.

The jackpot games offer the chance to win truly life changing amounts of cash on just one spin. The ongoing bonuses are a plus as well.

The site’s layout, design and user interface are all easy to use and navigate. What the site lacks in flash and sizzle is more than offset by the functionality of the casino. A negative is that live chat is not offered 24/7. The best part is that Vera&Juan gives the impression that it was designed by players for players.

The large game selection is an obvious plus, but they handle promotions and communications with players more like a land based than an online casino. The promotions and bonuses are fun and obtainable and not over-the-top in terms of attainability and clearing.

No matter what game you play, it is likely that you’ll find something to love at Vera&Juan Casino.