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The VIP Club Casino is partnered with the Cozy Games Management Limited Company and aims to offer its players a ‘fantastic online service and mobile games.’ Established in 2005, Cozy Games is licensed and regulated, as well its servers, on the Isle of Man.
It’s fully licensed and regulated by the Gambling Supervision Commission on the Isle of Man, which is notoriously one of the strictest and demanding gambling regulators in the world. Therefore, what that means to the website, means it’s one of the safest websites to play online casino games on around.
On top of wanting to make sure the site is safe for its players, they also wanted to guarantee and reassure their registered members that all the games are fair for everyone to play. All the games are extensively tested by independent companies –iTechLabs and eCORGA. They are world renowned companies that test online casino games for being unbiased and honest. iTechLabs and eCORGA do this by using the Random Number Generator (RNG) to test all the sites games for their unpredictability.
Unsurprisingly, all of the VIP Club Casino’s passed the test with flying colours, ensuring players of these games stand as good a chance of winning on them as they do in real-life slot machines or table games.
The design of the site is very suave and sophisticated. The title of the sight immediately gives the impression to players that it is a classy and tasteful page that gives casino enthusiasts the VIP experience they so often crave.
The logo of the site is placed on to a slot that would be commonly found in a real life casino, whilst the colours are dark and smart. Navigating the page is easy too, with the banner being used to advertise promotions, while the list of games is divided into three categories: slots, casino and scratch – saving players the time of scrolling to find their favourite games, time better spent enjoying their favourite casino games. All this is done to ensure players have an enjoyable experience on the VIP Club Casino website.
Should anything ever go wrong on the site, and the registered player face issues that were unexpected, they’ll be able to contact the customer service team at any time of the day. Players can do this via a number of forms.
The most popular method is the live chat option, where casino enthusiasts can easily contact one of the VIP Club Casino customer support team in a window that will open on the website. Another method that will allow the player to contact a member of the team immediately is by calling the support desk, the number of which can be found on the ‘Contact Us’ page on the VIP Club Casino.
Those that may be dealing with more serious issues might be advised to contact the team via email. The website boasts that one of the team’s representatives will respond within an hour – thus ensuring a quick resolution to whatever the problem may be.
However, an even quicker way players might be able to solve their problem is looking at the Frequently Asked Questions (FAQ) page first. The FAQ page is split into 7 sections: How to Start, Bonus & Loyalty, Deposits, Withdrawal, Reports, Security & Privacy and Technical Help. Each of these sections has a number of common queries answered for and offers players an easy step-by-step guide to how to resolving them. So its best players visit this page first, as it might be a quicker resolution than going via the customer service route.
There are over 100 slot games available for players to enjoy on the VIP Club Casino website. Unfortunately, none of these offer progressive jackpots (which is a total that increases every time someone plays the slot). Therefore big pay-outs are restricted on the site, but the variety of themes is superb. Popular slots including Sugar Train, Irish Luck, Avalon II and Treasures of Egypt are just some of the great slot games that are available on VIP Club Casino.
Despite the wonderful selection of slot games that are available on the site, there is a lack of variety when it comes to their table games. In fact, there are only wight games players will find in this section of the website, and three of these are different versions of Blackjack.
None of the others are Roulette, Craps, Baccarat or Poker, which are four of the most popular table games in casino. This lack of choice is difficult for players to get their hands around – especially when they expect a VIP experience from the website. However, one of the games is Keno – which is a popular table game players should try if they haven’t already.
Players can use one of a range of deposit and withdrawal methods on the VIP Club Casino website. Some of the systems include Visa, MasterCard, Solo, Maestro Switch, Neteller and Paysafe Card – all of which are guaranteed to offer a reliable and trustworthy online banking method.
Another way the site guarantees security for players’ information is via the software they use on the site. VIP Club Casino ensures all banking information that is transferred between the web browser and the software is kept private. Therefore, it guarantees no third party can access the private details of the VIP Club Casino’s members.
As soon as people log on to the home page, there’ll notice two offers being brandished in the banners page. €10 will be given to players as soon as they register and a deposit, just as a thank you from the site! The next two deposits made by players will both be increased by 100%, therefore giving new members to the site a healthy leg up as they settle into what the VIP Club Casino has to offer.
Another page on the VIP Club Casino worth visiting is the promotions page – here new offers are being uploaded regularly that’ll be sure to grasp online casino players’ attention. Free plays on games, deposit upgrades and cash prizes are just some of the things players can expect to win thanks to the promotions on the VIP Club Casino. Therefore there is sure to be something to interest online casino players with, and a whole host of offers that are guaranteed to improve players’ experience on the VIP Club Casino website.
The mobile offering on the VIP Club Casino website is superb. Casino players that’d prefer to play online games on the commute to and from work, or when they’re bored on the sofa, can do so with a mobile service that will take some beating by rival websites. All of the games that are available on the computer are also compatible to iPad, tablet or smartphone devices. Not only that, the overall website is compatible, so there’s no need for players to have to zoom in and out of their screen.
VIP Club Casino has an array of good things going for it. Good selection of games, great deals and a mobile in-play are just some of the things players can expect if they register to the site. It’s time to be treated like VIP.
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