Zoe’s Bingo Review

If you’re looking for a faceless, generic and impersonal online casino, stop reading now. Zoe’s Bingo is a platform with a personal touch. Indeed, as you meet the site’s eponymous mascot (Zoe), you’ll become her “roomie” and get access to a site that’s perfect for casual players. Sure, experienced grinders will find some value in this site. However, thanks to floral motifs and useful features such as the welcome checklist (see software section), the interface is designed to create a more relaxed iGaming experience.  

A Welcome Bonus for All

In general terms, the welcome bonus at Zoe’s Bingo is one that tries to be all things to all players who are willing to deposit at least £10. For bingo fans, the opening deposit deal is a mixture of free game tickets and free slots spins. For those that prefer to focus on casino games, a promo code can be used to unlock a deal loaded with bonus slots cash.

Now, during our Zoe’s Casino review, we did notice that the wagering requirements are higher than the industry average. For the slots-based bonus, you will have to wager 80X the bonus amount before you can request a withdrawal. Comparing this to a top-tier online casino such as Jackpot City with a 50X playthrough, it does seem as though 80X is quite high. However, because the amount you can actually claim doesn’t run into the thousands, you won’t have to stake too much in practice. As a general overview, the two welcome bonuses look like this:

Promos for All Seasons

As a Zoe’s Bingo regular, you’ll get access to a weekly roster of promotions. As is common across the industry, the deals are mainly daily and seasonal, which means they will change depending on the day, week or time of the year. For example, if you enjoy playing at the weekend, Zoe runs a selection of special bingo games on a Saturday and Sunday. Similarly, as the festive season approaches, you’ll find an advent calendar stocked with daily giveaways as well as special gifts designed to mark the season.

For us, however, the two offers that stood out where the Cocktail Party and Social Media bonuses. The former is another special bingo game that runs on the 26th of each month. Costing just £0.05 to play, this game is a chance for all players, including those with small bankrolls, to ante and win a share of £200. If that wasn’t enough, those making a line, two lines or a full house will bank between 10 and 30 free spins on Fruit Blast. Beyond this deal, the Social Media bonus is an easy way to earn £4 in free bingo credits when you like and write reviews on Facebook and TrustPilot.

Overall, the promo lobby is certainly geared more towards bingo fans. However, by offering free spins as prizes, there’s value for those that love slots.

A Unique Collection of Designs and Games

As we’ve noted, Zoe’s Bingo is all about the personal touch and that doesn’t stop after you’ve clicked the sign-up button. The “New Starter Checklist” was a nice touch. In practice, you’ll see the following options listed in a boxout when you first login to your account:

• Join (this has been ticked for you)
• Deposit £10-£30
• Play bingo or slots

At the bottom of the box, you’ll also have the option to click “visit lobby” and complete the above steps at your leisure. For us, this little design quirk is something that eases you into the action and makes everything seem a lot less daunting for casual players, which is clearly the demographic this site is aiming at.

In terms of games, Zoe’s Bingo is obviously a bingo site first and foremost. However, once you move beyond 90-ball, 75-ball and 52-ball bingo, there’s a lobby filled with slots and more. In the first instance, Dragonfish is the main software supplier at Zoe’s Bingo. For those in the know, Dragonfish is a subsidiary of Cassava Enterprises which, in turn, belongs to 888 Holdings.

However, this doesn’t mean you won’t find products from other providers. Indeed, because the software from Dragonfish is mainly focused on the bingo side of the site, you’ll be able to scroll through the casino lobby and find 192 games from a variety of suppliers. As well as working with major brands such as NextGen and NetEnt, the developers have incorporated some of the lesser known but equally impressive developers such as Williams Interactive and Eyecon.

What’s nice about using software providers from both ends of the popularity spectrum is that it helps make the lobby feel familiar yet distinct at the same time. For example, in among the slot options you’ll find well-established games such as Gonzo’s Quest, Jack Hammer and the ancient Egyptian-themed Cleopatra. However, because all the top online casinos also offer these games, it’s nice to see some niche alternatives such as Big Money Slingo from IWG, Pari Play’s Bloodshot and Five Ninja’s Eyecon.  

When you add a smattering of blackjack, roulette, baccarat and live dealer games into this mix, you’ve got an interface that’s well stocked without feeling generic.

Play on the Go with Any Device

Cards on the table, Zoe’s Bingo doesn’t have native apps for iOS or Android devices. However, if this is a weakness, then it’s also its greatest strength because that makes the platform universal. Instead of limiting itself to a single device or operating system, Zoe’s Bingo has optimized its desktop software so that it can work on all screen sizes and mobiles.

In fact, the “mobile first” ethos used by the designers at Dragonfish means that every feature and game is designed to work well in all situations. To put it another way, you’ll get simple menus, scalable images and a free-flowing structure that doesn’t anchor page elements to a single point. So, even though Zoe’s Bingo doesn’t have a native mobile app, it does provide an efficient, well-stocked package for all devices.

Get Help Whenever You Need It

For those that like to do things themselves, Zoe’s Bingo has an FAQ section you can refer to whenever it’s necessary. However, it’s worth noting that this is mainly focused on the site’s bingo product and the general rules of bingo itself.

For a more direct form of support, the team at Zoe’s Bingo is available 24/7 via live chat and email. Additionally, you can chat to someone on the phone between 9AM to 1AM UK time, 7 days a week using the following number: 0800 901 2510.

Finally, if you’re looking for some extra information or support via your desktop or mobile, you can connect with Zoe’s Bingo via the following social media channels:

• Facebook: zoesbingouk
• Twitter: @zoesbingo
• YouTube: Zoe’s Bingo

Secure Payments

When you first create your account, you’ll be able to choose one of the following currencies: USD, CAD, GBP, EUR. All payments at Zoe’s Bingo are protected by an SSL Protocol with 128-bit encryption and withdrawals will undergo a 48-hour security review. As a general rule, cheques will take up to eight days to process, while eWallet solutions such as PayPal and Neteller offer the fastest completion time at around four days.

The final thing to note in this section is that manual flushing isn’t available. This basically means that you can’t lock away your cashout request and stop it from being reversed. However, the counter to this is that you can reversal a withdrawal if you change your mind during the 48-hour processing period.

Say Hello to Zoe

Overall, if you want a casual gaming experience where bingo and slots reign supreme, Zoe’s Bingo is a fantastic choice. Although some aspects of the site might put you under a little pressure (e.g. the wagering conditions), the general set-up is perfect for those that are just starting their online casino journey. Indeed, if you enjoy casino gaming with a personal touch, it’s worth saying hello to Zoe.