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Play at one of the most palatial casinos on the web.
Players from Ohio not accepted
Casino: | Casino Palace |
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Website: | www.casinopalace.com |
Established: | 2012 |
License: | MGA, United Kingdom Gambling Commission (UKGC) |
Software: | NetEnt |
Compatibility: | Android, iPad, iPhone, Windows, Mac, Kindle |
Deposits: | |
Languages: | |
Support: | Chat, Email |
Currencies: | EUR, GBP, SEK, USD |
Casino Palace is a smart and well put together site that looks cut above the many other sites that are operated by ProgressPlay who run this site. That's not to say that this is the greatest site you'll ever encounter, far from it, but at least it's easy enough to browse and easy to tell at a glance what you can expect from such a place. Mostly you can expect slots, including a range of mobile-friendly games, but there are also table games, a live casino, scratch cards and all kinds of other entertainments.
The site also has a blog where you can learn of new additions, although given that this has only had one post made in 2017 it is fair to assume that Casino Palace have fallen out of love with their blog. This failure aside, the rest of the site passes muster, with an attractive layout that should look the business on desktop as well as on mobile and touchscreen devices. The navigation system is reliant on dropdown menus on desktop and there are a lot of options to cycle through. ProgressPlay sites are nothing if not information-rich.
Casino Palace is operated by ProgressPlay Limited who are based in Valletta in Malta. They're an experienced gaming operator who hold a licence issued by the Malta Gaming Authority as well as a separate licence issued by the UK Gambling Commission. This enables Casino Palace to target its services at players based within the UK. The fact that the site is available in Swedish as well gives an indication of the other audience this site is marketed at. On its About page you will learn that Casino Palace was founded in 2016 which explains why it looks distinctly better than many of the other ProgressPlay sites on the market.
Casino Palace is committed towards promoting responsible gaming and encourages players to set deposit limits to ensure that things don't get out of hand. As for security, the site uses 128-bit SSL to keep customer details secure. If you need to use customer support while playing at the site you can get in touch 24 hours a day via the contact submission form on the website. There is also a live chat facility available.
In terms of deposits, ProgressPlay sites are famous for offering customers an extremely wide range of options. Deposits are accepted in pounds, dollars, euros and Swedish krona. If you would like to deposit with credit or debit card, you can use Visa, Mastercard or Maestro. There is also Paybyphone if you are a UK customer and would like to deposit up to £30 a day via mobile. The remaining options include Neteller, Skrill, iDeal, Giropay, Paysafecard, Instadebit and a whole bunch of others.
As for withdrawals, on the one hand it is good that there so many options available but at the same time it is a shame that withdrawals take so long to clear. Regardless of the method you use, there will be a wait of 3 business days initially known as a pending period. Then there is a processing period of another business day and then a transfer period, which in the case of card will be 6 business days. All told then you can expect to have to wait around two weeks in total for funds to arrive into your account. Thankfully that are some methods such as Neteller which will take around one week to clear into your account in total.
When you sign up at Casino Palace there is a 100% casino bonus worth up to €200. Or is it up to €300? The promotions page can't quite seem to make its mind up here. In total however there appears to be a complete welcome package of €800 which is based on your first 3 deposits. This cash is subject to a 50 times wagering requirement before it can be withdrawn. Although this is a reasonable deposit offer, the remaining offers in place at the site are less inspiring. After all, does the world really need another promotion named Monday Madness?
Type | Amount | Match | Playthrough | Claim |
---|---|---|---|---|
1st Deposit | up to €200 | 100% | 50x | Claim Bonus |
2nd Deposit | up to €300 | 50% | 50x | Claim Bonus |
3rd Deposit | up to €300 | 100% | 50x | Claim Bonus |
The other promotions that you can claim include a weekly surprise which is awarded every Tuesday, free spins on the game of the day every Wednesday, live dealer cashback of up to 30% and a roulette promotion that sees 25% given back in cashback every weekend. They’ve also got a Golden Ball roulette tournament and Happy Hour. All of these promotions are identical to all of the other promotions to be found at every single ProgressPlay casino on the web ever.
In terms of games, there is a lot of slots to sift through at Casino Palace. The best of these are the games released by Swedish developer NetEnt. For example, there are branded slots such as Game of Thrones and Ted, both of which can be played in demo mode before playing for real money. Games have been sorted alphabetically or by provider and as you sift through the range of games you'll find that there are a dozen different developer s available. Good as this is to see, many of these developers aren't the best which causes the NetEnt slots to look several leagues above those of lesser developers.
To complement the regular slots, there is a small selection of progressive jackpot games. These games look cheap and nasty, as progressive jackpot slots often do, thanks to an obsession with wealth. Every single one of these games is fixated on golden coins in some shape or form, whether playing Cash Splash or Treasure Nile. Although there are obviously large sums of money to be won from the slots, the value of these games isn't displayed in the games lobby, making it hard to tell exactly how much you could potentially win.
Casino Palace is an average site which is perfectly functional, making it a reasonable place at which to play. It is just a shame that as usual it offers absolutely nothing new and is identical to every other ProgressPlay site. From a user perspective, this site is great, but in terms of the games and promotions there is nothing new here; it at all just feels so jaded. It is a shame because with a different selection of games and some more original promotions, Casino Palace could be a great site. Instead it is just an average site, one which has the potential to be so much more but which due to the intransigence of this operator is unlikely to ever get above average.
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