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Casino:Casino X
Website:www.casino-x.com
Established:2012
License:Curacao e-Gaming Regulatory Authorities
Software:Microgaming, NetEnt, Playson, QuickSpin
Compatibility:Android, iPad, iPhone, Mac, Samsung Galaxy Tab
Deposits:
Languages:
Support:Chat, Email
Currencies:EUR, NOK, RUB, SEK, USD

Pros:

  • More than 200 slot machines from NetEnt, Microgaming and more.
  • Good selection of games available on mobile devices.
  • Website skins with 14 languages.
  • Welcome package worth up to $3,950 in deposit bonuses.

Casino X Review

Casino X is an online casino with a truly international outreach. The well designed and easy to use website is available in 14 different languages, including a whole variety of European languages as well as Arabic. Plus, players can make deposits and withdrawals directly to and from the casino in a number of different worldwide currencies. This gives players from all over the world a chance to enjoy the gambling entertainment within the impressive game lobbies that this casino has to offer. That is unless you are based in restricted countries such as the UK, the US, Ukraine, Turkey, Spain, Italy and France.

Players who are eligible to open an account at this casino website will be able to take their pick of three welcome gifts, including free spins offers, double points and extra cash back perks. And that's not to mention the fact that every new player can boost their betting balances with a series of five deposit bonuses when they sign up.

Sounds like the perfect casino, right? Well, not exactly. Because there have been a few recent issues with unsatisfied customers. What's more, the casino has a restrictive withdrawal schedule which means that players can only take money out of their accounts on three days of the week.

Are The Customers Happy?

Unlike most online casinos out there on the web, Casino X doesn't appear to make a song and dance about its company history. Therefore, there is no “About Us”. Which is actually quite refreshing since they don't simply claim to be the “best online casino with years of experience” just like every other casino on the internet. Instead, it seems like they're happy to let the quality of their games and service do the talking for them.

That said, it seems like plenty of customers have been doing some talking for Casino X in recent times – and it's not all positive. That is because a couple of online forums and trusted gambler review aggregator sites show a spate of negative feedback about the casino claiming grievances with failed player verifications, bad return to player rates, and blocked accounts upon withdrawal requests. That said, there is always two sides to every story and the casino has been big enough to explain and/or amend such disputes in a professional manner.

What we do know for sure about this online casino is that it is licensed to host gambling activities by the Government of Curacao, which is a popular and respectable legal jurisdiction for online casinos. What's more, the casino did hold a certificate from eCOGRA - an independent game adjudicator which tests the return to player rates and ensures fairness. However, the certificate currently posted on the website recently expired at the beginning of 2016.

Live Chat With Limited Hours

Should a player encounter something awry, then they will be able to contact the casino via their live chat portal. This service doesn't run around the clock, however, with opening hours every day of the week from 11am to 10pm. Unfortunately, the casino doesn't provide any help pages or FAQs to provide simple information about payment methods and technical matters.

Diverse Range Of Slots

There are well over 200 slot machines to choose from in the game lobby of Casino X. The vast majority of these slot machines are delivered courtesy of Netent and Microgaming – one of the most popular software providers in the world of online gambling. Therefore, players will be able to enjoy many bonus filled spinning action with stunning graphics is games such as Game of Thrones, Starburst, Jurassic Park and Creature from the Black Lagoon. These game makers also offer some popular progressive jackpot video slots such as Mega Moolah and Cosmic Fortune as well as some 3-reel games like Fruit Fiesta and Cash'n'Splash.

However, if you are a spinner looking for something a bit different, you will be able to discover plenty of games from a wide variety of other designers. For example, there are some top quality narrative video slots from Quickspin such as The Epic Journey, Big Bad Wolf and Treasure Island. There is also Foxin' Wins from NextGen, Wild Hunter by Playson, Cosmic Invaders from 2by2 Gaming, Temple Quest by Big Time Gaming, Megadeth from Leander Gaming and many many more.

The Real Casino Deal

The slot machines may be the main attraction at Casino X, but players also have a good range of other options from the classic casino games category. This includes variations on traditional table games such as Premier Hi-Lo Blackjack, Spanish Blackjack and European Blackjack as well as French Roulette, Premier Roulette and European Roulette. There is also baccarat, video pokers, bingo, scratch cards and virtual sports action in Virtual Soccer.

Punter can also get the real deal – literally – with a number of live casino games which have live croupiers to deal the cards and spin the wheels.

Banking For International Punters

In order to get a full low down of the payment methods available with the limits and time frames, players will have to sign up an account with Casino X and visit the cashier pages. Upon registering, customers will have to choose their desired currency from the following options: US Dollars, Euros, Russian Rubles, Norwegian Krone, Swedish Krona, Australian Dollars, Canadian Dollars, Japanese Yen and Chinese Yuan Renminbi.

While the website doesn't provide any information about deposit limits, it does state in the terms and conditions that players are limited to withdrawals of no more than $5,000 per day, $10,000 per week and $20,000 per month. Also, the company only processed withdrawals on three days of the week – Monday, Wednesday and Friday – during the hours of 10am to 6pm.

Payment MethodWithdrawal Time (24-72 hours pending periodFWithdrawal LimitsFee
Credit / Debit Cards (Visa Electron, Visa)2-5 Business Days€5,000 Per Day / €10,000 Per Week / €20,000 Per Month 5% (if funds requested to be withdrawn have not been put into play)
e-Wallets (Neteller, Skrill)24-48 Hours€5,000 Per Day / €10,000 Per Week / €20,000 Per Month 5% (if funds requested to be withdrawn have not been put into play)

Pick Your Perk

Casino X lures in the punters with some very attractive perks and benefits. The rewards begin from the point of signing up since new players will be asked to choose one of three registration presents – one which offers free spins, another which rewards double loyalty points and one with offers additional cash pack perks of 2%.

On top of that, the first five deposits that a player makes will be met with some bonus funds, as such:

TypeAmountMatchPlaythroughClaim
1st Deposit€50 / €2,000200% / 100%25xClaim Bonus
2nd Deposit€300100% 25xClaim Bonus
3rd Deposit€40050%20xClaim Bonus
4th Deposit€50050% 20xClaim Bonus
5th Deposit€75025% 20xClaim Bonus
Terms & Conditions Apply. New Players Aged 18+. Please Gamble Responsibly.

That's a potential of $3,950 in bonus funds up for grabs. Although before you get too excited you should take into consideration the fact that each deposit bonus has wagering requirements that must be met before any winnings can be withdrawn. The first and second bonus must be played through 25x, while the high-roller bonus must be played through 30x. The third, fourth and fifth bonuses must be wagered 20x.

Spin On The Go

Players can make the most of the entertaining slots and promotions that Casino X has to offer with a mobile optimised website that is available on Android and Apple iOS devices. This means that players with busy schedules can still fit in a spin or two of the slots as they go about their business.

X Hits The Spot

Casino X offers some very impressive online gambling action. The slot machine lobby has depth in quality as well as variety while players can also enjoy a range of traditional and not-so-traditional games in the “other” sections. New players have every incentive to try out as many games as possible with a range of generous deposit bonuses and a special gift of their choosing. The only downsides are that the casino only authorises withdrawals during limited hours during the week and it doesn't exactly have a squeaky clean reputation for customer satisfaction. Nonetheless, this casino website is sure to hit the spot if you are after betting entertainment in abundance.

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