Crystal Spins Casino Review

The Crystal Spins casino (previously known as Winneroo Games Casino) is a website with a range of mobile-friendly casino and slot games. The site is ran and operated by Winneroo Ltd. Which are an experienced marketing team based in Greenwich, South East London. Their mobile casino service is operated by Probability Limited, which is based in Gibraltar. They are a subsidiary of the Probability PLC group which is a company listed on the London Stock Exchange.

The website prides itself on being safe and secure for players, and are fully licensed under the Government of Gibraltar and regulated by the GRA (Gibraltar Regulator Authority).

The website design is bright and breezy; the colour scheme is blue and white across the whole page which does sit easy on the eye. The logo for the site is the ‘Winneroo Games’ with a star being used as the dot above the ‘I’. Stars then appear as the background throughout the page, including the banner on the main screen that advertises on of their promotions.

The red font that is used in the Winneroo logo stands out on the page as it’s the only splash of colour evident on what is a predominantly blue and white page. It works, and with the Winneroo standing out – players will immediately appreciate what the website is all about – winning.

Customer Care Confusion

The contact support team that Crystal Spins Casino offers don’t specify whether they are available 24 hours of the day or not. Instead, their contact page only says how players can get in touch with their team. Those that are registered with the website can get hold of the team via telephone, email or in writing. All of those contact details are shared on the ‘contact us’ page on the site. Players are unable to contact the team via a live chat option which, considering they’re a predominantly mobile website isn’t that surprising.

As is the case with most online casinos nowadays, the site has a Frequently Asked Questions page (FAQ) to help answer players’ queries. The website looks to emphasise that point strongly in the hope of players not bombarding their support team with concerns.

However, the site should have taken greater care and put in a lot more detail to this page. Some of the questions asked are clearly loaded, such as the second question of the page: ‘Does it work on my phone?’ This is merely being used as another marketing tool, rather than actually resolving issues players are likely to deal with. Though in saying that, they do cover a fair amount of detail on the FAQ page, just it’s a shame there isn’t more issues resolved on this page by a website that doesn’t offer 24/7 support.

Slots and Bingo

Crystal Spins Casino offers a wide variety of slot games on their website. There are currently 70 slot games available for players to enjoy, with the total increasing every so often.

The list includes a range of themes, as well as well-known slot games including Cleopatra, Family Guy, Wolf Run and Wheel of Fortune Ultra 5 Reels. Crystal Spins Casino also offers players the chance to play Bingo on their phone. The feature allows players to interact with each other and play on more than 90 bingo tables, perfect for socialising and winning whilst on the go!

Casino Classics

It wouldn’t be a casino website without classic games like Roulette, Poker and Blackjack available and players can rest easy as Crystal Spins Casino has it all. All these games can be played on the go via players’ mobile devices, with superb graphics and sound effects that rival any virtual casino experience.

All of the games available on the site are previewed via videos on the website. Therefore players can see what the in-play and graphics are like on these games before trying them out, which is no doubt a helpful tool for potential newly registered members.

Maximum Deposits

Winneroo Casino has an array of deposit and withdrawal options for its players to take advantage of. Only the most safe and secure methods are permitted on the site, some of which include Visa, MasterCard, Maestro and PayPal to name but a few.

For most of the methods, players’ maximum deposit amount is €1,000 per transaction, and a total of €10,000 per day. For all withdrawal methods, the minimum allowed to be cashed out is €10 whilst the maximum is €20,000. Should it be withdrawn via bank transfer, it will take 2-3 business days, whilst those that’d prefer a cheque will have theirs posted within 3-5 days.

A Host of Promotions

There are a whole host of promotions on offers that players can take advantage of on Crystal Spins Casino. Players can start their adventure of by claiming €5 for free, without having to deposit anything! If the player decides to deposit money, then they’ll notice their first three transactions will trigger a bonus.

The first is a €150 bonus, the second equals €50 and the third equates to €25. On top of these, there is a €20 reward for referring a friend, as well as a number of social media promotions that are regularly being shared on Crystal Spins Casino’s accounts. I think it’s fair to say that the Crystal Spins Casino certainly has great promotions and offers all covered for!

Stay Loyal

It’s not only via promotions that Crystal Spins Casino wants to thank their customers; it’s also through the players’ loyalty to the site.

The VIP Club on Crystal Spins Casino offers players the chance to get their hands on great benefits, including: welcome bonuses, deposit bonuses, monthly cashbacks, prize draws, special offers and promotions and nights out and invitations to other events among other great things.

Entry to the club is invite only, but players who have been VIP members before on another casino website should contact the dedicated VIP team at Crystal Spins Casino to try and get them fast tracked into the programme. There’s no harm in asking is there, especially with the great benefits that comes along with being VIP.

Mobile-Friendly

Players won’t be surprised to hear that the website is extremely mobile friendly. The only phones that aren’t compatible to the games currently are Windows phones, and maybe Blackberry. Otherwise those that own android, iPhones, iPads or a tablet will all be able to access the great games that website offers. Most of the games aren’t just compatible on these devices; they offer superb in-play and graphics.

Therefore whether players sign up to Crystal Spins Casino or not is down to how they want to play online casino. If they are a fan of playing the games on the go on a platform that provides superb mobile compatibility then they most definitely should! If laptop or computer is there thing, then it’s probably best to look elsewhere.

However with the great promotions, superb selection of games and great attention to detail for those playing in the go: it’s a must for players to sign up to that like to play on their commute to work. Crystal Spins Casino really does have everything going for it in that respect.