Imperial Casino Review

Imperial Casino is an Asian-themed online casino owned by Betclic Everest Group. Licensed in Gibraltar, Imperial Casino has been in operation since the very early days of online gaming and opened its doors back in 1997. The site runs in English and Japanese and the theme here is decidedly Oriental. Imperial is available to players from all countries around the world with the exception of the following countries: Austria, France, Italy, Spain, United Kingdom, and the United States.

Players can enjoy playing Imperial Casino games via the casino website or on their mobiles and tablets in both download and instant play. All players’ data and transactions are protected by the latest SSL (Secure Socket Layer) technology which means that it uses encryption to stop any third party interference. The software platform here is Grand Virtual which is a smaller provider than most and offers a more intimate experience. This site is also run on Playtech and Electracade software for more variety.

An Emphasis on Slots from Top Developers Playtech

Imperial Casino has a strong range of casino games from Playtech, Electracade and Grand Virtual. Players will have seen any of the games before if they enjoy playing Playtech titles. Some of the largest and best known games here include Superman, Casper’s Mystery, Game Show, Batman, Zuma and Paradise Island.

The casino’s selection of slots includes classic 3 reel fruit machines, 3D slots, video reels and traditional slot games. Jackpot and progressive jackpot games are available here too for extra winning chances. The most attractive of all for many players will be the fantastic Marvel slots, based on the superhero comics. These are linked up to progressive jackpots that can be life-changing for the luckiest players.

The table games section of the site is also large and offers all the best games such as roulette, blackjack, baccarat, red dog, Caribbean stud poker, sic bo, and many niche titles and lesser known games such as Chuck a Luck. Imperial Casino also has a good selection of video poker games with all sorts of interesting variants.

There are lots to choose from including Jacks or Better, Deuces Wild, Joker Poker, One-Eyed Jacks along with single and multi-hand versions where you can pay up to 500 hands! This really is one of the very best options for players who enjoy variety in their video poker.

Welcome Bonus of 100% up to €200, Plus Further Bonuses

Imperial Casino has a decent welcome bonus offering a 100% welcome bonus up to €200 for new players at the site. After this there are also further bonuses to claim including 100% on second deposits up to €100, plus further deposit bonuses on third and fourth deposits worth another €100 each.

The wagering requirement is only 20x which is quite low for this kind of bonus and makes playing at the site far more attractive. Sometimes these requirements can be up to 60x your bonus and deposit so only 20x is very refreshing.

Other promos for players seem to be limited to the VIP loyalty programme giving players the chance to collect points to exchange for cash. For every €10 wagered on slots or €100 on table games, you get 1 point.

When you arrive at 250 points in total, you can request to exchange them for €5 bonus cash. This does not seem very generous and will take quite a long while to build up enough points to exchange for any serious money. This site might look to improve this exchange rate or offer more interesting bonuses and promos for regular player to reward their loyalty, such as free spins, regular deposit bonuses, cash back and mystery prizes.

Customer Support via Live Chat 24/7, but No Phone Number

The main way of getting in touch with customer support at Imperial Casino is via the live chat facility. This is running 24 hours a day so it is easy to access fast and responsive support at any time of the day however the live chat is only available to those registered and logged into the casino.

There is also an email contact form which lets you write to the support team. They aim to respond to all emails within 1 business day.

The FAQ section is quite small and although it might offer some basic advice, players will be most likely to need to get in touch via live chat or email for any more complex enquiry. There is no telephone support available.

Commitment to Security and Fair Play

Imperial Casino uses a variety of security measures to protect players’ information and gameplay. When you register or make a payment, the data is encrypted with 128-bit SSL technology. On their server, your data is also protected by a firewall which blocks access to anyone apart from the player and high level employees of the company.

Another commitment is to fairness. They have an impressive Fair Play page which highlights how seriously they take their commitment. Their games are all totally random in results and use a RNG to ensure each game is 100% fair to all players.

Good Banking Options and No Withdrawal Limits

Deposit methods on offer at Imperial Casino include: Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Visa, Skrill, Multibanco, Przelewy24, and Ukash. Withdrawal methods are less extensive and the site accepts withdrawals via Neteller, Visa Electron, Visa, Skrill, and Fast Bank Transfer.

The withdrawal tiems are quite good with 0 to 24 hours for e-wallets, and 24-48 hours for bank transfers and card payments. Cheques are not offered as a possible withdrawal method. However one of the best parts of playing here for higher rollers is that there is no upper withdrawal limit mentioned on site.

A Reputable Site Perfect for Playtech Fans and High Rollers

Imperial Casino is a chic site with an Asian theme and one of the oldest casinos currently running. Since the site has been around for so long players can be comfortable knowing it is a solid and highly experienced online casino with a good reputation.

The gaming platform is small and well supported while the software here is famous with Playtech games being some of the most popular across the world. This means the top Marvel jackpot slots are all available here. Table games are plentiful as are video poker options so all gamers should find something to suit their playing styles and tastes.

The welcome bonus is solid and stretches over 4 deposits to give more bonuses than usual. There is a VIP scheme offering bonus cash in exchange for loyalty points collected. However the exchange rate is poor with players having to play a huge amount to get hold of their bonus cash. The site could do well to lower the limits a little here.

It would also be nice to see more varied promotions for regular players such as free spins and cash back. Customer support is decent but there is no telephone support. The FAQ section could also be improved. As far as banking goes, one big plus point for high rollers is that there are no withdrawal limits.

In conclusion, Imperial Casino is a strong choice for high rollers and fans Playtech slot games.