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Lucky Gold Casino

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Casino:Lucky Gold Casino
Website:www.luckygold.com
Established:2014
License:Isle of Man Gaming Supervision Commission
Software:Aristocrat, Cozy Games, iSoftBet
Compatibility:Android, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab
Deposits:
Languages:
Support:Chat, Email, Phone
Currencies:EUR, GBP, USD

Pros:

  • Slots, scratch cards and table games from Aristocrat, iSoftBet and Quickfire.
  • €10 no deposit bonus for new players.
  • Welcome bonus of 100% up to €500 on first two deposits
  • Available on desktop, mobile and tablet via download and instant play
  • Customer support available 24/7 via live chat, email and telephone

Lucky Gold Casino Review

Lucky Gold Casino is an attractive online casino with an Irish theme, including a leprechaun mascot character who can be seen all over the site. Powered by Cozy Games, registered in the Isle of Man and regulated by the Gambling Commission, this fun casino provides players with a select range of games from software developers Quickfire, Aristocrat and iSoftBet. Games available here include classic casino table games, slot games, scratch cards, video poker and niche titles such as keno

Players can play at Lucky Gold Casino on desktop, mobile and tablet, while games are available via download or instantly in your browser using Flash. Whichever device you choose to play at, the graphics and design of the casino are modern and fresh with bright, block colours, simple menus that are easy to navigate, and a black and gold colour scheme.

New players can claim a £10 no deposit bonus straight away as soon as they register – no deposit required. This gives you some free cash to enjoy the games with as a trial. If you then decide to deposit there is a 100% cash match bonus available up to €500.

Lacking a Wide Range of Games

The games selection at Lucky Gold Casino is far smaller than at some other online casino sites, so this could prove a problem for players looking for a wide range of titles and many variations of casino tables games. In fact, the only casino games we could see were three types of blackjack, keno, video poker and a couple of niche titles called Slam Funk and Wild Champions. Roulette was nowhere to be seen despite the casino listing it as one of their casino games in the footer. A casino without roulette would be a strange occurrence indeed so we hope this is just a temporary disappearance.

There are eight scratch cards, including Asteroids, Lucky Fish, Cold Cash and Go Bananas, while the slot games section is the best populated with a good choice of titles. Some popular slots here include Shaman’s Luck, Wizard’s Castle, Avalon, Burning Desire, Deck the Halls, Reel Gems, Piggy Payout, Lucky Clover, Brittonaire and the brand new royal-themed slot, Elizabeth. 

One obvious area of gaming that is missing from Lucky Gold is a live dealer casino, meaning players cannot play live table games with real dealers. Although not a great problem for those looking for slots and scratch cards, this will make the casino less attractive to players looking to recreate the bricks and mortar experience from their own homes.

UK Licensing but Many other Countries Restricted

Lucky Gold Casino is licensed and regulated by the Gambling Commission so players from the UK now they are safe and legally allowed to play at this casino. However, there are a large number of countries prohibited from gaming at Lucky Gold. 

These restricted countries are: Afghanistan, Albania, American Samoa, Arab Jamahiriya, Argentina, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, China, Cook Islands, Cote D’Ivoire (Ivory Coast), Croatia, Cuba, Czech Republic, Democratic People’s Republic of Korea (North), Denmark, Estonia, France, French Guiana, French Polynesia, Guadeloupe, Guam, Herzegovina, Hungary, India, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Italy, Japan, Korea, Kosovo, Lao People’s Democratic Republic, Latvia, Libya, Lithuania, Malaysia, Martinique, Mayotte, Metropolitan & Territories, Moldova, Montenegro, Myanmar/Burma, Nauru, Netherlands, New Caledonia, Nigeria, Northern Cyprus, Southern Cyprus, Northern Mariana Island, Pakistan, Poland, Puerto Rico, Republic of Korea (South), Reunion, Romania, Russia, Russian Federation, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Serbia, Slovakia, Slovenia, Somalia, South Africa, Spain, Sudan, Syrian Arab Republic, Thailand, Turkey, Ukraine, United States, United States Minor Outlying Islands, USA, Uzbekistan, Virgin Islands (U.S.) and Zimbabwe, and Wallis-et- Futuna.

Promotions Aplenty with Bonuses and Cashback

Lucky Gold has a range of promotions for new and regular players alike. Brand new players can claim their €10 no deposit bonus immediately, giving them the chance to try out the games without spending a cent/penny. 

TypeAmountMatchPlaythroughClaim
1st - 2nd Deposit€500100%30xClaim Bonus
Terms & Conditions Apply. New Players Aged 18+. Please Gamble Responsibly.

First and second deposits attract a 100% cash match deposit bonus up to €500, which is a standard percentage bonus but a good limit, so it makes sense to deposit as much as you can at this stage to take full advantage of the generous €500 limit. In saying that, the minimum deposit is only €10 so lower rollers can still take advantage of the bonus and get some extra cash to play with.

Once up and running, there are plenty of offers to enjoy. Every day there is a ‘login bonus’ where you can spin the wheel to reveal a cash prize. The only catch here is you must wager it 30x before you can cash out. Three players will also get 100% cashback every day, so even if you have an unlucky session, there is always the chance you could get it all back! This is a great promotion and we wish more casinos would offer a 100% cashback opportunity. 

Every time you make a deposit at Lucky Gold on Monday and Tuesday you get a 25% bonus using code TOPUP. Plus the more you deposit the bigger your bonus each time, with 125% total bonus available for deposits over €200. The mid-week also has an offer with a mystery bonus available on Wednesday and Thursday – just deposit at least €10 to claim your mystery cash prize of up to €50.

On top of the deposit bonuses, cash back and mystery cash prizes, there are also slots tournaments running weekly giving away €500, and a monthly leaderboard with a €2000 prize pool. Finally, the Refer a Friend offer means you can get a €10 Amazon voucher when you introduce a friend who then goes on to make a deposit at the site.

Easily Accessible Customer Support

Customer support is available at Lucky Gold Casino via telephone, live chat and email. Players can opt to use the live chat facility, phone the support number or send an email enquiry using the contact form. It is also possible to open a ticket with the support centre if you are a registered player. The support team is available 24/7 and promises to get back to players within one hour, so this is a much stronger support offering than can be found at many larger casinos. In fact, with so many casinos dropping telephone support altogether, it is really refreshing to find a phone number here. 

The only downside is that support is only available in English, although as so many countries outside the UK are prohibited from playing here, most players will probably speak English in any case.

In addition to the help team there is also a FAQ section on the site which is easily accessible from the bottom menu. This is an extensive guide to the site with information about registering, bonuses, deposits, withdrawals, security and technical help. 

Fairness and Security

Lucky Gold is safe and secure to play at with the site using encryption technology to ensure player financial and personal details are always safe. Games are totally fair and regulated with the site holding certification from eCogra and the results of all games verified to be random by RNG which is tested by iTech Labs.

The site is also protected by Comodo Secure and monitored by Trustwave. All these certifications and assurances help to make players feel safe playing at Lucky Gold.

Straight Forward Banking

Getting money in and out of your account is an easy process at Lucky Gold. The site supports all major credit and debit cards, along with Skrill, Neteller, and Paysafecard. It also offers Boku, a service which lets you pay by mobile phone bill.  The currencies accepted are GBP, Euros and US Dollars and the withdrawal limit is €3000 per month.

Small can be Beautiful

Lucky Gold Casino is not one of the biggest sites out there, which means the casino games selection is quite restricted. The seeming lack of roulette could be a big problem for any online casino, however, players who are looking for a bit of fun playing slot games and scratch cards should find plenty to suit them here.  There are plenty of promotions, including bonuses on the first two deposits and a no deposit bonus for new registrants. There is also lots of bonus cash and cash back floating around here, which gives a pleasant reward for regular players. The customer support is the most impressive part of the site, offering a 24/7 service and good telephone support.

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