NoxWin Casino Review

NoxWin Casino is one in a long line of gambling websites powered by the EveryMatrix software platform. With that in mind, players can hope to receive a thoroughly entertaining betting product that is filled with many exciting slot machines, not to mention live casino games and a sportsbook service.

What's more, the casino is open to players all over the world with a huge variety of international currency options and languages such as English, German, Russian, Spanish, Portuguese, Turkish and Quebec French. In fact, the only countries that are explicitly restricted are the United States, Spain and France.

However, for all of the entertainment on display, players should be made aware that the casino has been at the wrong end of many customer complaints in recent times. Although, having said that, the service is fully licensed and fitted with all of the necessary support channels to ensure that unhappy punters become happy punters in the end.

Strong credentials, Mixed Reputation 

NoxWin Casino is owned and operated by TK Media NV, a company that is headquartered in the Caribbean island of Curacao. It is in Curacao, as well as Malta, that the company holds its licenses for lawful igaming hosting, meaning that everything should be correct and present in regards to safety, fairness and responsibility.

However, despite these credentials, the casino has come under fire from some unsatisfied customers, with a number of complaints citing issues with withdrawal processing, blocked accounts, identity verification, and misleading bonus terms. But, to the credit of the casino, the vast majority of these complaints appear to have been resolved in an amicable manner, either by righting their own wrongs or providing the necessary evidence to prove a breach of terms by the players themselves.

Can you contact the casino?

One issue that seems to have frustrated players in the past is the level of customer support offered by the casino. Some punters have even gone so far as to say that the staff are “not very friendly”. However, when we spoke to a live chat agent, we found the level of service to be more than adequate with quick responses and a professional range of knowledge.

The live chat portal can be accessed by players from 8am to 10pm CET. Should you need to find something out when live chat is unavailable, then you can send an email to the support staff or consult the comprehensive list of FAQs on the website's “Help” pages.

Something Different To Spin

With more than 100 slot machines listed in the games lobby of NoxWin Casino, spinners of all experience levels and tastes should easily find something that tickles their betting fancies. That said, some punters may be disappointed to discover that the website does not stock any game from the top software companies such as NetEnt, Microgaming or BetSoft. Therefore, you won't find any of the most popular game titles. But you are bound to find something new and unique to try out.

The game studios which are featured at this online casino include a few smaller, yet very respectable names, such as Leander Games, Quickspin, 1x2 Gaming, OMI, Merkur Gaming and World Match. All of these software providers offer up a variety of 5-reel video slots with some varied themes and gameplay features. For example, there is the Sherlock Holme's themed 221b Baker Street by Merkur, Pablo Picasslot by Leander, Insect World by World Match and Treasure Island by Quickspin. There are even a couple of progressive jackpot slots by OMI such as Benny the Panda and Jungle Fruits.

One thing that NoxWin Casino lacks is a range of truly classic 3-reel retro slots other than Fruity 3x3. However, there are still plenty of 5-reel games which incorporate classic slot machine symbols such as fruits, bells, stars and 7s.

Try Out Some Classic Table Games

If you can't find anything to have a spin of in the slot machine collection, then you can always try your luck at some classic casino games. There is actually quite a decent spread of variety with many table games courtesy of 1X2 Gaming, including games such as craps, baccarat, sic-bo, blackjack and more. There are only three table games with interesting titles such as Chinese Roulette, Astro Roulette and European Roulette. Meanwhile, punters can enjoy some sports action with games like Virtual Rugby, Touchdown and Scratch Soccer.

Easy Banking, Wherever You Are In The World

One of the most impressive aspects of NoxWin casino's service is their spread of internationally friendly banking options. There are over 20 different currencies to choose from, with all of the popular currencies accounted such as US Dollars, Euros and Great British Pounds as well as far flung currencies such as Venezuelan Bolivar Fuerte, Nigerian Naira and Israeli Shekel.

What's more, the casino website lists all of the different payment methods that are available for each country and currency in an easy to understand set of tables to make sure that players are all on the same page when it comes to limitations and time frames. Check out the table below for an outline of the most popular payment methods for players using US Dollars:

Boost Your Balance And Get Some Free Spins

Pretty much every online casino offers its new players with a welcome bonus to get them started on the slots. And NoxWin Casino is no different with its 100% first deposit match bonus worth up to $/£/€200 with the potential to receive 50 free spins.

The minimum qualifying deposit to trigger this bonus is $/£/€10, while players who make a deposit of more than $/£/€50 will be eligible to receive the 50 free spins reward. The bonus amount must be wagered at least 35x before any bonus funds and the qualifying deposit is released to the player's real money account. What's more, players cannot win any more than $/£/€50 from the free spins bonus.

Slots To Go

Making the most of your bonus money is easy thanks to the NoxWin mobile casino site that is fully optimised for internet browsers on Android, iOS and Windows devices. Therefore, spinners can take their favourite games with them wherever they go, as long as they have a good internet connection and a pair of thumbs to do the spinning.

The Final Word

If you're looking for an online casino that throws up some different game options, then you won't go too wrong with NoxWin Casino. The website that is powered by EveryMatrix is well designed and well stocked with some not-so-popular games from small-scale software companies, meaning that there is bound to be plenty of games that you have never come across before. The website is also backed up by convenient payment methods, professional customer support and all of the necessary legal credentials.

That said, players should bear in mind that many punters have found cause for complaint, even if such issues were ultimately resolved by the casino.