Customer Support at Slotanza Casino
The site puts a lot of effort into customer support, and we could see this clearly while conducting our review of Slotanza casino. Taking a ‘C.A.R.E’ approach, the customer support team stand by their ‘Customers Really Are Everything’ motto. You can see this in the extensive FAQ’s on site, as well as their live chat and email options.
Scrolling down to the footer will give you access to the FAQ’s section. Clicking on this will direct you to a page where you can browse through popular questions or filter out yours. The casino even offers the top five questions on screen, making it easier for you if they tally with your own. You can also check out their privacy policy and bonus terms there, which we think is a nice touch.
If your question isn’t listed, our Slotanza casino review team suggest trying out the live chat. The orange chat bubble floats around the right side of your screen as you navigate the page, meaning you are only one click away from a live customer support agent. It’s good to keep in mind that this option is available between 08:00 – 01:00 CET from Monday to Friday.
If you need assistance outside these hours, our Slotanza online casino review experts recommend sending the customer support team an email. Simply click on the ‘Contact Us’ tab in the footer and select the ‘Email Us’ option. You’ll be asked to fill in a contact form, an option of which is to select your inquiry topic. Our team thinks this is great, as it filters your question and sends your email to the right department immediately, which means your email will be dealt with faster.